Terms of service
Overview
Welcome to Labonair. Throughout this website, the terms “we”, “us”, and “our” refer to Labonair.
Labonair operates this website and online store, including all related information, content, features, products, and services in order to provide you with a curated shopping experience.
By accessing or using our website and services, you agree to be bound by these Terms & Conditions, along with any policies referenced within them, including our Privacy Policy and Refund Policy.
If you do not agree with these Terms, you should not use our website.
Nothing in these Terms affects your statutory rights under UK consumer law.
1. About Us
Labonair is an online retailer specialising in curated furniture and home products designed for modern living.
For any enquiries regarding these Terms, please contact:
Email: hello@labonair.co.uk
Business details will be provided below in the Contact section.
2. Use of Our Website
By using our website, you confirm that you are at least 18 years of age, or are accessing the website under the supervision of a parent or legal guardian.
You agree to use the website only for lawful purposes and not in a way that infringes the rights of others or restricts their use of the website.
3. Products
We make every effort to display our products as accurately as possible. However, product colours, textures, and appearance may vary slightly due to screen settings and photography.
Product descriptions, pricing, and availability may change at any time without notice.
We reserve the right to discontinue any product or limit the quantity available for purchase.
4. Orders
When you place an order on our website, you are making an offer to purchase the product.
Your order is not accepted until we confirm acceptance and dispatch the goods.
We reserve the right to refuse or cancel any order where necessary, including in cases of pricing errors, suspected fraud, or product availability issues.
If an order is cancelled after payment has been taken, you will receive a full refund.
5. Pricing and Payment
All prices on our website are listed in GBP (£) and include VAT where applicable.
Delivery charges will be displayed during checkout before you complete your purchase.
We accept payment through secure payment providers available at checkout.
You confirm that you are authorised to use the payment method used to place your order.
6. Delivery
Delivery times provided on our website are estimates and may vary depending on product availability and delivery location.
Risk of loss or damage to goods passes to you once the goods have been delivered to the address provided during checkout.
Further details about delivery are available on our Delivery & Returns page.
7. Your Right to Cancel
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods, for any reason.
To exercise this right, you must notify us within the 14-day cancellation period.
You must then return the goods within 14 days of notifying us.
Refunds will be processed in accordance with our Refund Policy.
8. Faulty or Incorrect Goods
Under the Consumer Rights Act 2015, goods must be:
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of satisfactory quality
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fit for purpose
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as described
If a product is faulty, damaged, or not as described, please contact us as soon as possible and we will arrange a suitable resolution, which may include repair, replacement, or refund.
9. Intellectual Property
All content on this website, including images, text, logos, graphics, and design elements, is the property of Labonair or its licensors and is protected by intellectual property laws.
You may not reproduce, copy, distribute, or use any content without our prior written permission.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or policies of those websites. Accessing third-party websites is done at your own risk.
11. Feedback and Reviews
If you submit feedback, reviews, or suggestions to us, you grant Labonair permission to use that content for marketing or service improvement purposes.
You confirm that any content you submit does not violate the rights of any third party.
12. Website Errors
Occasionally there may be errors relating to product descriptions, pricing, or availability.
We reserve the right to correct any errors and cancel orders where necessary. If this happens after payment has been made, you will receive a full refund.
13. Prohibited Use
You must not use this website:
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for unlawful purposes
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to infringe the rights of others
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to distribute malicious software
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to attempt to gain unauthorised access to the website or its systems
We reserve the right to suspend or terminate access if these Terms are violated.
14. Limitation of Liability
Nothing in these Terms excludes or limits liability for:
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death or personal injury caused by negligence
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fraud or fraudulent misrepresentation
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any matter that cannot legally be limited under UK law
To the fullest extent permitted by law, Labonair will not be liable for any indirect or consequential loss arising from the use of our website or products.
15. Changes to These Terms
We reserve the right to update these Terms from time to time.
Any changes will be published on this page. Continued use of the website after updates means you accept the revised Terms.
16. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Information
If you have any questions regarding these Terms, please contact:
Labonair
Email: hello@labonair.co.uk
Business address:
[Insert your business address]
Company registration number:
[Insert if registered]
VAT number:
[Insert if applicable]